FAQ

Unfortunately, no exchanges are allowed. However, you can return your Metal Poster within 28 calendar days of delivery and make a new order.

You can quickly return Metal Poster within 28 calendar days after the product delivery. We will provide you with a 100% refund as per our return policy. You are allowed to return the product only if it's in its original state and you haven't made use of the mounting system. You need to return Metal Posters at your own cost. In case of a partial return, the shipping cost is not refundable. PERSONALISED POSTERS (Note: All Personal Metal Posters are 100% Non-refundable) Also, make sure to write down the packages' full shipping details and put a note with your order number inside it. The address for return is: 175 Westella Road West Ella Hu107RP Once we get the return package, we will contact you to confirm that we have received the cancelled product. Your refund will be provided to you within 14 days once we receive the... Read more

Unfortunately, we don't deliver to PO BOX addresses. Make sure to use your regular address to get your Metal Posters delivered right at your doorsteps without any fail.

All Metal Posters is packed securely and is shipped by one of our selected courier service. We prefer to use our chosen service to deliver our metal art to European countries whereas use ups or one of the providers chosen in the menu before placing your order to deliver the product outside Europe.

The shipping cost ultimately depends on various aspects such as country shipment, total weight, and fuel fee. If you need to know the shipping cost, it becomes essential for you to add the product to the cart.

The estimated delivery time is around 19 to 20 days, including the manufacturing, handling, and shipping.

Make sure to remember to check the parcel in the presence of the service provider. And after opening the package if you find a lack of content or a damaged or defective product, send us some images. Our team assures you to solve all your inconveniences as soon as possible.

You can check the shipping status of the product by following easy and quick steps. Enter your order number to know the real-time status of your order magnet mounting metal art. A tracking number from the courier will always be emailed you the email provided.

We ship our metal art globally including France, Hong Kong, Italy, Singapore, South Africa, South Korea, Sweden, Australia, Canada, Denmark, Ireland, Iceland, Japan, Singapore, Spain, Thailand, Switzerland, UK, the US, Venezuela, and many others. No matters where you live, you can get the product delivered right at your doorsteps with few taps.

We ensure to provide you with an encrypted and secure payment. You can check our privacy policies and terms & conditions as well right away to know how we assure complete security.

One of the primary reasons for unsuccessful payment can be bank providers' policies. Some of the banks restrict foreign payments.

It entirely depends on the destination of product delivery. The custom fee depends on the country's regulations. You need to pay for all the costs related to customs duties.

Your refund will be created to your account within 14 days of product cancellation.